Terms of Service

Effective Date: 15 September 2025

Welcome to Ruby Glint, your trusted rock identifier and rockhounding app helping enthusiasts, collectors, and professionals identify rocks, minerals, and gemstones while discovering amazing rockhounding locations worldwide. These Terms of Service help us maintain a safe, fair, and enjoyable experience for everyone in our community.

We've written these terms in plain language to make them as clear as possible. By using Ruby Glint, you're agreeing to these terms, which help protect both you and other users of our app.

1. Welcome to Our Community

When you use Ruby Glint, you're joining a community of rockhounds and mineral enthusiasts. These terms help ensure everyone has a positive experience. By using our app, you're agreeing to follow these guidelines and be part of our growing community.

2. Who Can Use Ruby Glint

Ruby Glint is designed for everyone! To join our community, you should:

  1. Use the app responsibly and safely (if you're under 18, we encourage parental guidance when visiting rockhounding locations).
  2. Follow our community guidelines and respect other users.
  3. Respect the environment and follow local laws when rockhounding.

3. Your Account

  1. Creating Your Profile: When you create an account, we ask for some basic information to help you connect with other users. Please keep your information accurate and up-to-date.
  2. Keeping Your Account Safe: Please choose a strong password and keep your login information secure. Think of it like protecting your home - you wouldn't give your keys to just anyone.
  3. Account Guidelines: We want Ruby Glint to be a safe space for everyone. If someone misuses the platform or breaks community guidelines, we may need to temporarily suspend or close their account to protect other users.

4. Using the Platform Responsibly

  1. Rock and Mineral Identification: Our AI-powered identification feature is designed to help you learn about rocks, minerals, and gemstones. While we strive for accuracy, we recommend consulting with professional geologists or gemologists for valuable specimens or important decisions.
  2. Rockhounding Maps: Our location features help you discover rockhounding sites and mineral collecting areas. Always respect private property, follow local laws and regulations, and practice Leave No Trace principles when visiting locations.
  3. What We Don't Allow: Please don't use the app for anything illegal or harmful. We also ask that you respect others' intellectual property and be honest in all your interactions.
  4. Communicating with Others: We encourage friendly, professional communication. Treat others the way you'd like to be treated - with respect and kindness.

5. Location Data and Safety

  1. Location Information: Ruby Glint provides information about rockhounding locations for educational and recreational purposes. We are not responsible for the accuracy of location data or conditions at these sites.
  2. Safety First: Always prioritize your safety when visiting rockhounding locations. Check weather conditions, inform others of your plans, bring appropriate safety equipment, and never venture into dangerous areas alone.
  3. Respect the Environment: Follow Leave No Trace principles, respect private property, obtain necessary permits, and follow all local laws and regulations when collecting specimens.

6. Respecting Intellectual Property

  1. Our Content: We've put a lot of work into creating Ruby Glint, and our content is protected by copyright and other laws. Please don't copy or use our content without permission.
  2. Your Content: When you share photos or information on Ruby Glint, you're giving us permission to display it within the app to help other users. You keep ownership of your content, and we only use it to make the platform work better.

7. Community Guidelines

To keep Ruby Glint a welcoming place for everyone, please avoid:

  1. Using the platform for anything illegal or harmful.
  2. Pretending to be someone else.
  3. Trying to break or disrupt the app's functionality.
  4. Harassing or bullying other users.
  5. Sharing inappropriate or offensive content.

8. Your Privacy Matters

We take your privacy seriously. Our Privacy Policy explains in detail how we collect, use, and protect your information. We're committed to being transparent about our data practices and giving you control over your personal information.

9. Service Availability and Limitations

We work hard to keep Ruby Glint running smoothly, but like any technology service, we can't guarantee it will be perfect all the time. Here's what this means:

  1. Service Reliability: We provide Ruby Glint "as is" and do our best to maintain reliable service, though occasional downtime or issues may occur.
  2. Your Responsibility: Please back up any important data and be cautious when making significant financial decisions based on information from the app.
  3. Limitation of Damages: While we strive to provide excellent service, we can't be responsible for indirect consequences of using the app, such as lost profits or business opportunities.

10. Mutual Protection

Just as we work to protect you, we ask that you help protect us too. If your use of Ruby Glint causes problems or legal issues, we ask that you take responsibility for those situations rather than holding us liable.

11. Keeping These Terms Current

As Ruby Glint grows and evolves, we may need to update these terms occasionally. When we make significant changes, we'll let you know through the app or by email. We believe in transparency and will always give you notice of important updates.

12. Legal Framework

These terms are governed by Thai law, and any legal disputes would be resolved in Thailand. We chose Thailand as it's where our company is based and where we can most effectively handle any legal matters that might arise.

13. Dispute Resolution

If you have any concerns or disputes, we encourage you to contact us first. We're committed to resolving issues fairly and efficiently. Most problems can be solved through friendly communication, which is always our preferred approach.

14. Subscription and Premium Features

  1. Free Features: Many of Ruby Glint's features are available to all users at no cost, including basic rock identification and location browsing.
  2. Premium Features: Some advanced features, like enhanced AI identification, detailed location information, or premium map features, may require a subscription. We'll always be clear about what's included in each tier.
  3. Billing and Cancellation: Subscriptions are handled through your device's app store. You can cancel anytime through your account settings or the app store, and you'll retain access to premium features until the end of your billing period.

15. International Use

Ruby Glint welcomes users from around the world. However, please be aware that rockhounding and mineral collecting laws vary by country. It's your responsibility to ensure that your use of the platform and any collecting activities comply with local laws and regulations in your area.

16. Data Security and Backup

We implement industry-standard security measures to protect your data. However, we recommend that you keep your own records of important transactions and information. No system is 100% secure, so please be mindful of what information you share online.

17. Accessibility

We're committed to making Ruby Glint accessible to users with disabilities. If you encounter any accessibility barriers while using our app, please contact us so we can work to address them.

18. Environmental Responsibility

We encourage our community to practice responsible rockhounding and mineral collecting. This includes following Leave No Trace principles, respecting wildlife habitats, obtaining proper permits, and preserving natural areas for future generations of rockhounds.

19. Contact Us

We're here to help! If you have questions, concerns, or suggestions about these terms or anything else related to Ruby Glint, please don't hesitate to reach out:

Ruby Glint Support Team
Email: support@rubyglint.com
We typically respond within 24-48 hours and are committed to providing helpful, friendly customer service.

20. Final Thoughts

Thank you for being part of the Ruby Glint community. These terms exist to protect everyone and ensure that our app remains a safe, enjoyable place to explore, identify, and learn about rocks, minerals, and gemstones. We're excited to have you on this rockhounding journey with us.

By using Ruby Glint, you're agreeing to these terms and helping us build a positive community for all rockhounds and mineral enthusiasts.